Bilingual Senior Coordinator, Pension and Benefits

• Learn and understand policies, procedures, and systems, including but not limited to Workday, Workday Time Tracking, STAS or Persona and Kronos
• Learn, understand and self-document payroll policies and procedures by self-education through all available tools (NPI, Academy, job aids, training, sharing of internal knowledge, etc.)
• Ensure daily tasks are executed within the standard operating procedures and service level agreements 1) Meet the departmental SLA of the team 2) Sharing acquired knowledge with team members 3) Support through the buddy system new hires
• Understand and review daily tasks while capturing and reporting concerns of issues to leadership. Find solutions to issues, using judgement to identify the correct solutions and understanding the impact on other departments with the support of leadership teams.
• Provide timely recommendations upon analyzing qualitative and quantitative information
• Recommend process improvement and identify opportunities to attain efficiencies; seek opportunities to existing processes within the role and assigned tasks.
• Be a model of our core values throughout your work.
• Promote teamwork to attain departmental goals
• Build collaborative relationships within the team to facilitate the flow of information; develop and maintain internal and external business relationships
• Provide internal and external customer service to promote the understanding of the payroll support model
• Demonstrate commitment; continuously contribute to ideas and remain open to feedback; seek to understand others motivation.

Basic Qualifications

• 1-3 years of experience within an equivalent HR field
• Bilingual in French and English, strong communication skills, written and verbal in both languages
• A Post Secondary education is required
• Employee Services HR Payroll P1.

Bonus Points: 

• Ability and proficiency in managing payroll processes within the Human Resources HR function of an organization.
• This skill involves understanding and executing tasks related to employee compensation, benefits administration, tax withholding, and compliance with relevant regulations.

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us at www.accenture.com 


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