Bilingual Senior Coordinator, Absence

THE WORK: Join us in creating a vibrant workplace where everyone thrives! You will build knowledge and support the organization while participating in problem-solving discussions. Your expertise in HR Payroll will be invaluable as you contribute to our mission of delivering exceptional HR services. We are excited to see how your passion and skills can make a difference in our community!

• Deliver HR services to employees and business leads.
  
  
• Execute performance achievement and rewards processes.
  
  
• Oversee reporting and insights on metrics and trends impacting the business.
  
  
• Advise leadership on HR aspects of business strategies, issues, and decisions.
  
  
• Design and deliver HR programs.
  
  
• Tickets Review and action within the specific SLAs while providing exceptional customer service
  
  
• Solve tickets on first contact by providing exceptional customer service to reduce overall customer responses and escalations
  
  
• Address concerns respectfully and professionally with individuals and if required involve your manager to support the conversations
  
  

HERE'S WHAT YOU WILL NEED:

• Intermediate proficiency in HR Payroll.
  
  
• High School Diploma/GED in relevant field of studies.
  
  
• Fully Bilingual in French and English
  
  

BONUS POINTS IF YOU HAVE:

• It is advantageous to have prior experience in relevant related skills.
  
  
• Advanced proficiency in Employee Relations.
  
  
• Intermediate proficiency in Benefits Administration.
  
  
• Expert proficiency in Compliance Management.
  
  
• Master proficiency in Talent Acquisition.
  
  
• Intermediate proficiency in Performance Management.
  
  

About AccentureWe work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com 

Our Commitment to Inclusion & Diversity 

At Accenture, inclusion and diversity are fundamental to our culture and embedded in our core values. We are committed to creating a workforce where our people can feel comfortable, be themselves and contribute. Like Canada itself, Accenture employees represent a tremendous variety of cultures, ethnicities, beliefs, backgrounds and languages. We offer an inclusive environment regardless of personal characteristics such as ethnicity, religion, gender, sexual orientation, gender identity or expression, age or disability.  
Requesting an Accommodation 
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If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter. 
Other Employment Statements 

It is currently our objective to assign our people to work near where they live. However, given the nature of our business and our need to serve clients, our employees must be available to travel when needed. 
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