Senior Network Monitoring Engineer (Montreal, QC, CA)

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Who we're looking for:

As a senior member of the Service Monitoring Systems team, you will be responsible of the planning, design, deployment and operational support of advanced monitoring solutions across wireless and wireline technologies. You will serve as a technical expert in network visibility, device management and monitoring, helping ensure that our platforms provide reliable insights into network performance, service quality, configuration change and incidents.

You will collaborate with cross-functional teams and external technology partners (e.g., OpenText, Netscout, Gigamon, Cisco, RCATSOne, Commscope, Witbe, etc.) to integrate and optimize scalable, high-performance monitoring systems that enhance network visibility, performance optimization, operational automation and incident resolution. Although this is not primarily a software development role, you will use scripting, automation, APIs, and targeted code modifications to improve integrations, streamline operations, and address technical requirements.

What you'll do:

• Define the technical vision, architecture, and roadmap for network monitoring platforms.
• Plan, design, deploy, configure, and administer monitoring solutions in complex wireless and wireline environments.
• Lead advanced troubleshooting activities involving network traffic, monitoring infrastructure, tool integrations, data flows, and system performance.
• Develop scripts, adapt automation tools and modify existing code when required to support integrations, operational workflows, and platform improvements.
• Work with APIs, databases, operating systems, and network technologies to configure and support end-to-end monitoring solutions.
• Foster team knowledge and promote strong practices in networking, monitoring, troubleshooting, automation and AI-Assisted operations.
• Identify practical AI use cases for anomaly detection, event correlation, alert prioritization, and root-cause analysis.
• Gather and translate internal client requirements and align them with the company strategic goals.
• Work closely with multidisciplinary teams to improve process efficiency and system performance.
• Produce and maintain technical architecture, configuration, deployment, and troubleshooting documentation.
• Evaluate emerging technologies, including AI, that will improve network visibility, analytics, device management and incident resolution.
• Apply security best practices, including access controls, encryption, system hardening, patching, logging, and vulnerability management.

What you bring:

• Bilingual proficiency in French and English.
• A degree in computer science, computer engineering, telecommunications, networking, or equivalent practical experience.
• Extensive knowledge of networking concepts, protocols, architectures, and troubleshooting methodologies.
• Demonstrated experience planning, deploying, integrating, and supporting complex network monitoring solutions.
• Strong experience with network monitoring technologies and techniques, including SNMP, packet capture, traffic analysis, network probes, telemetry, and packet-broker solutions.
• Practical scripting and automation experience, preferably with Python, Bash, PowerShell, or similar technologies.
• Working knowledge of APIs, SQL or NoSQL databases, and Linux and Windows operating systems.
• Proven ability to lead complex technical initiatives and coordinate work across internal teams, vendors, and external partners.
• Strong communication skills, including the ability to explain complex technical concepts clearly to both technical and non-technical audiences.
• A team-oriented approach and the ability to thrive in a diverse, collaborative, and fast-paced environment.
• Experience with CI/CD pipelines, containers, cloud platforms, or infrastructure automation is considered an asset.
• A passion for innovation, automation, and continuous learning in the fields of networking and software engineering.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 800, Gauchetiere O, Bureau 4000-Place Bonaventure - Montreal(182), Montreal, QC 
Travel Requirements: Up to 10%
Background Check(s) Required: Canadian Criminal Record Check 
Posting Category/Function: Technology & Information Technology
Requisition ID: 340094

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the  Recruitment Process FAQ.

Posting Notes:  Technology