How can we help?

Search our help center or browse by topic.

For Employers
📝 How to post your first job +
  1. Click "Post a job" in the top navigation
  2. Create your company page (name, logo, description, website)
  3. Fill in the job details (title, description, location, language requirements)
  4. Choose your plan (Basic is free)
  5. Submit for review — your job goes live within minutes
🎬 Video tutorial coming soon
⚡ How to upgrade your job listing +
  1. Go to your dashboard
  2. Click on the three dots on the right of the job you want to upgrade
  3. Click "Upgrade plan" and select BOOST or SPOTLIGHT
  4. Complete payment via Stripe
  5. Your listing is instantly promoted
📸 Screenshots coming soon
✏️ How to edit or delete a job listing +
  1. Log in to your account
  2. Go to Dashboard → Job listings
  3. Click "Edit" on the job you want to update, edit then save your changes
To delete:
  1. Click on the three dots on the right of the job you want to delete
  2. Click "Delete"
📸 Screenshots coming soon
📝 How to post a job from the dashboard +
  1. Log in to your account
  2. Go to Dashboard → Job listings → New
  3. Fill in the job details (title, description, location, language requirements)
  4. Choose an existing company profile or create a new one
  5. Choose your plan (Basic is free)
  6. Submit for review — your job goes live within minutes
📸 Screenshots coming soon
🏢 How to create a new company profile +
  1. Log in to your account
  2. Go to Dashboard → Company Profiles → New
  3. Fill in your company name, logo, description, and website
📸 Screenshots coming soon
👥 How to track applicants +
  1. Log in to your account
  2. Go to Dashboard → Applicants
  3. Use the filters to narrow your applicant search
  4. Review, Shortlist, Reject or Hire
📸 Screenshots coming soon
❌ How to cancel a subscription +
  1. Log in to your account
  2. Go to Dashboard → Job listings
  3. Click the three dots on the right of the job you want to cancel
  4. Click "Cancel subscription"
📸 Screenshots coming soon
🔗 How to set up an ATS integration +
  1. Go to Dashboard → Integrations
  2. Click "New Integration"
  3. Select your ATS platform (Workday, SuccessFactors, Phenom, iCIMS)
  4. Enter your ATS configuration details (tenant, site, RSS URL)
  5. Click "Create" — your jobs will sync automatically every 24 hours
📸 Screenshots coming soon

Need help setting up? Contact us at [email protected]

For Job Seekers
🔍 How to search for bilingual jobs +
  1. Go to the search page
  2. Type a job title, keyword, or company name
  3. Filter by location, job type, or language
  4. Click on a job to view details
  5. Click "Apply Now" to apply directly
🎬 Video tutorial coming soon
👤 How to create your candidate profile +
  1. Click "Sign up" in the top navigation
  2. Enter your name, email, and password
  3. Verify your email address
  4. Complete your profile — add languages, experience, and desired roles
  5. Upload your resume (optional)
📸 Screenshots coming soon
📄 How to purchase the bilingual resume template +
  1. Visit the Bilingual Resume Template page
  2. Click "Buy Now — $10"
  3. Complete payment via Stripe (credit card or Apple/Google Pay)
  4. You will receive a download link immediately after payment
Get the Template — $10 →
🔍

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Contact Support
Getting Started
What is Bilingo? +
Bilingo is Canada's first job platform focused exclusively on bilingual roles. Our mission is simple: help you reach the right talent, not just more talent.
Is Bilingo free? +
Yes, Bilingo is free to use. Post your first job at no cost and upgrade anytime for more visibility.
How do I post a job? +
Click on "Post a job" to list a job for FREE. You can set up your company page during job posting or directly from your dashboard.

Post a Job →
Pricing & Billing
What's included in the paid plans? +
BASIC — $0
1 active job posting, company page, 30-day listing.

BOOST — $20/mo or $200/yr
Enhanced visibility, priority placement, bold listing highlight.

SPOTLIGHT — $30/mo or $300/yr
Top of search results, featured on homepage, maximum exposure.

Pay annually and get 2 months FREE on paid plans.
How does billing work? +
Subscriptions renew automatically each month or year, depending on your plan. You can cancel from your dashboard at any time.
Are purchases refundable? +
No. All sales, including job postings and plans, are final.
Managing Job Listings
How long do job postings stay live? +
Job listings stay live for 30 days by default. You can manually extend or repost as needed from your dashboard.
Can I edit or delete a job after posting? +
Yes, you can edit, update, or delete job listings at any time from your dashboard.
How do I receive applications? +
You can choose to receive applications via email or an external link to your career site or application form when posting your job.
ATS Integrations
Do you support ATS integrations? +
Yes! We integrate directly with Workday, SAP SuccessFactors, Phenom People, and iCIMS. Your bilingual jobs sync automatically — no manual posting required.

Request an Integration →
Support
How do I get support? +
Contact us at [email protected] — we usually reply within 24 hours.
Getting Started
What is Bilingo? +
Bilingo is a job board for finding bilingual jobs in Canada — French-English, Mandarin, Spanish and more.
Do I need to register to view jobs? +
No. All job listings are publicly accessible — no account is required to browse or apply.
How do I apply? +
Click the "Apply now" button and follow the employer's instructions. This may open your email app or take you to an external site or form.
Account & Profile
Can I create a candidate profile? +
Yes! Create a free account to build your online bilingual profile — showcase your languages, experience, and desired roles to stand out to employers.

Create Free Account →
How do I get notified of new bilingual jobs? +
Subscribe to our newsletter to receive updates on the latest bilingual jobs and news.
Fees & Privacy
Is there a fee for job seekers? +
No. Browsing and applying to jobs is completely FREE — always.

⚠️ Do not apply to jobs asking for fees. Do not share banking details in return for employment. Report suspicious listings to [email protected].
Is my information shared with employers? +
No. Applications are sent directly to the employer via email or an external site. We do not collect or store job seeker data during this process.
Resume Template
What is the resume/CV template? +
A downloadable, professional bilingual resume/CV template available for $10. Designed specifically for bilingual job seekers in Canada.

Get the Template — $10 →
How do I get the template after payment? +
You will receive a download link immediately after completing your payment via Stripe.
Can I get a refund for the template? +
No. Since it's a digital product, all sales are final.
Support
How can I contact you? +
Email our team at [email protected].