Bilingual Credit and Collections Representative

Some of what you will do:

Responsible and accountable for collection activity, credit analysis and assessment of risk with credit accounts. Additional responsibilities include relationship management, negotiation, reporting and improved communication. 

Specifically, You Will:

• Collect and follow up aged accounts receivable, monitor payment trends and carry out corrective measures for overdue accounts as required. 

• Ensure the customer operates and maintains the credit account within terms and conditions of sale/service or contract. 

• Serve as the contact/liaison for the assigned account portfolio. 

• Review/recommend credit limits to increase/decrease, suspend/reinstate credit privileges Communicate/escalate credit concerns as required with accounts that present credit risk/loss, require credit hold or third-party collection. 

• Maintain detailed collection/credit system notes for all account activity and maintains credit history files. 

• Coordinate timely resolve with Customer Care, Sales and/or Operations for account issues that may include but are not limited to, disputed deliveries, returns and credits. 

Some of what you need:

• Post Secondary Education.

• University Degree or College Diploma would be an asset.

• CCP Designation or related courses would be an asset.

• `4-6 years prior related experience.

Physical demands/working conditions:

• Remote environment.

Some of what you will get:

• Associate discount

• Health and Dental benefits

• RRSP/DPSP

• Performance bonuses

• Learning & Development programs

• And more...

#MakeAnImpact