Dispatcher

Dispatchers are responsible for the daily management of coordinating deliveries in their area. This includes communicating and working with members of our fleet, sales team, and back-end operations team to provide exceptional service to our customers. 

Starting hourly wage is $16.15, depending on experience.

• Manage multiple and changing priorities. 

• Enjoy working in a fast-paced environment. 

• High detail and well organized. 

• Ability to multi-task and willingness to learn. 

• Work well with minimal supervision, under pressure, and within time constraints in a busy environment. 

• Excellent people skills. 

• Communicate daily via phone, radio, and emails with an assigned fleet of drivers to ensure proper load instructions are passed along and carried out. 

• Determines the most efficient delivery schedules, taking various factors such as driver availability, size of load, trip length, etc. into consideration. 

• Work with sales team to co-ordinatecustomer’s delivery requests. 

• Maintains regular and professional communication with the customer. 

• Plan loads/runs to ensure the best time efficiency and load factor. 

• Coordinate vehicle maintenance. 

• Assist other dispatch/shipping staff as required during spikes in workload. 

• Troubleshoot delivery problems. 

• Process paperwork according to company shipping procedures. 

• Bilingual - French/English.