Principal, Policy Administration System (PAS) – Personal Lines

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

161,600 - 197,500

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

20%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

Reports directly to the Vice-President, Personal Lines, Transformation & Architecture.

Our Policy Administration System (PAS) is the transactional heart of Personal Lines at Intact. Every policy issued, changed, and renewed flows through it. At Intact, Canada’s largest provider of property and casualty insurance, that means millions of customers counting on it to be there in good and bad times. 

Our PAS is built in-house - a substantial Java platform with an Angular front end, integrated with a broad landscape of insurance systems. We are modernizing this mission-critical platform, and we’re looking for a Principal to lead the technical strategy, architecture, and delivery of that transformation end to end. This is not a maintenance role. You will own the architecture, de-risk the migration off legacy, and shape how AI, data, and modern engineering practices come together in a system that thousands of colleagues and millions of customers depend on every day. 

You will report directly to the Vice-President, Personal Lines, Transformation & Architecture, and join an organization of roughly 370 people. You’ll have the mandate, visibility, and decision authority to match the accountability - and you’ll work shoulder-to-shoulder with our Personal Lines value streams, Intact Lab, and our Data & AI teams. 

What you'll do here: 

Architecture, strategy & delivery 

• Own the target architecture and the technical roadmap to get there — a scalable, resilient, high-performance PAS, and a credible, de-risked path off legacy. 
• Own the outcome end to end — you set the technical direction and you’re accountable for the delivery, with the authority and support to make the calls that get us there. 
• Integrate PAS with the enterprise through modern APIs and microservices, and establish the CI/CD, automated testing, and deployment that make rapid, high-quality releases the norm. 

AI across the policy lifecycle 

• Embed AI where it changes the game for customers and underwriters — underwriting, pricing, and recommendations — using approved models, in partnership with Intact Lab and our Data & AI teams. 
• Help define how AI is responsibly integrated into core systems: here, governance is an asset, not a brake — it’s how we earn customer trust. 

AI in how we build 

• Drive the adoption of AI across the product lifecycle — not just in the coding, but in how the team designs, builds, tests, and ships. Help the engineering organization work faster and better with AI, and set the example others follow. 
• Partner with the broader Transformation agenda to bring AI-driven productivity into the PDLC end to end — removing bottlenecks, not just accelerating one step of it. 

Trust, Data & Security 

• Set a high bar for how we protect the data customers trust us with — data controls, secure-by-design engineering, and regulatory compliance built into the platform, not bolted on. 
• Partner with security and compliance to enforce policy, mitigate risk, and turn audits into a demonstration of how seriously we take that trust. 

Leadership & community 

• Grow an engineering community, not just a codebase - mentor developers, translate business goals into a clear technical roadmap, and bring the right people into the room to shape it. 
• Advise executives on platform strategy, and negotiate priorities, timelines, and deliverables with business partners — balancing a strong point of view with building genuine consensus. 

Engineering excellence & continuous improvement 

• Champion observability, scalability, security, and performance across the stack — robust monitoring and logging, performance tuning, load testing, and disciplined vulnerability management. 
• Challenge the status quo: run POCs, evaluate emerging technologies, and bring the ones that earn their place into the platform. 
• Define and track the metrics that matter — reliability, performance, user satisfaction, delivery flow — and use them to keep improving every day. 

What you bring to the table: 

• 15+ years in software engineering and enterprise architecture, including building or modernizing a PAS or comparable mission-critical system. 
• Deep expertise in system design, integration patterns, and data management and governance. 
• Deep proficiency in Java (e.g., Spring Boot) and modern web front ends (Angular an asset), with RESTful APIs and microservices — and the judgment to modernize a large in-house codebase without stalling delivery. 
• Hands-on experience driving AI into the development lifecycle — using AI to accelerate how teams design, build, and ship. 
• Experience with cloud platforms (AWS/Azure/GCP) and cloud-native architectures. 
• Demonstrated AI integration in enterprise systems. 
• Strong leadership, communication, and stakeholder management — the ability to influence, negotiate, and build consensus across business and technology. 
• A bachelor’s in computer science / software engineering, or equivalent experience. 
• For candidates located in Quebec, bilingualism (French / English) is required – Need to interact on a regular basis with colleagues across the country. 
• No Canadian work experience required however must be eligible to work in Canada. 

Why Intact :

• Real scope, real impact. Lead the modernization of a platform at the core of Canada’s largest P&C insurer, with a direct line to the VP setting the transformation and architecture agenda. 
• AI as a strategic bet, not a bolt-on. Work alongside Intact Lab and our Data & AI teams to build AI into the systems that run the business. 
• Autonomy by design. Our federated architecture pushes decisions close to the people doing the work — you’ll have room to lead. 
• Competitive compensation and benefits, and significant room to grow. 

Are you a technical leader who wants to modernize a system millions of people rely on — with the mandate to do it right? We’d be thrilled to hear from you. 

#LI-Hybrid

Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.