Director, Mortgage Enforcement

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

Our mortgage enforcement team protects CIBC’s interests by providing oversight, expertise, and strategic direction across complex enforcement matters in Canada. As a Director, Mortgage Enforcement - Subject Matter Expert (SME), you’ll lead the development and evolution of mortgage enforcement strategies that align with business priorities, legal requirements, and risk management objectives. You’ll act as the senior authority on foreclosure, power of sale, and related enforcement remedies, advising leaders and partners on emerging trends, risk exposures, and regulatory considerations. You’ll guide the design of strong practices, procedures, and reporting that support consistent, compliant, and efficient enforcement operations. You’ll also partner across legal, risk, product, and operational teams to strengthen controls, improve client outcomes, and deliver strategic projects that enhance the mortgage enforcement function.

At CIBC, we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

• Lead strategy - Develop and oversee the mortgage enforcement strategy, ensuring alignment with business objectives, legal requirements, and evolving industry practices. Provide strategic guidance to senior leadership on enforcement trends, emerging risks, and priority actions.
• Provide expert advice - Serve as the senior subject matter expert on mortgage enforcement matters across Canada, including foreclosure, power of sale, and related legal remedies. Review complex files, advise on legal proceedings, and help shape sound enforcement decisions.
• Strengthen compliance and controls - Monitor changes in legislation, regulatory expectations, and industry standards to ensure enforcement activities remain compliant. Establish, review, and enhance procedures, documentation, and reporting to support strong governance and audit readiness.
• Manage risk - Identify and assess legal, operational, and reputational risks within the enforcement portfolio. Recommend and implement controls that reduce exposure, support escalation and reporting, and protect the bank’s interests.
• Drive improvement and partnership - Lead projects and initiatives that improve efficiency, consistency, and client experience within mortgage enforcement. Build strong relationships with internal partners, external legal counsel, and industry stakeholders, while sharing expertise and supporting capability development across the team.

Who you are

• You are a caring and accountable leader. You have experience developing and implementing strategic team goals. You have experience coaching employees and inspiring successful team performance.
• You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.
• Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.
• You can demonstrate experience in mortgage enforcement, foreclosure remedies, power of sale proceedings, regulatory compliance, risk management, and policy development. It’s an asset if you have experience leading national initiatives, process redesign, or technology-related change within a mortgage or collections environment.
• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

• We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date

2026-10-02

Job Location

Toronto-141 Bay, 17th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Operations, Client Facing, Leadership, Mentoring Staff, Operations Management, People Management, Process Improvements, Strategic Initiative Management, Technical Knowledge