Scrum Master, Coach, Scaled - Innovation & Delivery (T & I) (Telework/Hybrid)

Position Title:

Scrum Master, Coach, Scaled - Innovation & Delivery (T & I) (Telework/Hybrid)

Status of Employment:

Contractee Long-Term (Fixed Term)

Position Language Requirement:

English, French

Language Skills:

English (Reading - C - Advanced), English (Speaking - C - Advanced), English (Writing - B - Intermediate), French (Reading - C - Advanced), French (Speaking - C - Advanced), French (Writing - B - Intermediate)

Work at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. 
 
Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

Unposting Date:

2026-09-09 11:59 PM

Behind the scenes, but ahead of the curve: help us develop the next-generation public service media organization.

Technology & Infrastructure (T&I) is the backbone and the future-forward arm of CBC/Radio-Canada. Our purpose is to constantly innovate to evolve and maintain the Corporation’s technology and infrastructure. We are the people that make stuff work. We make connections between media content, systems, people and places. We are the space in between.

A place with purpose. CBC/Radio-Canada has always been a highly regarded pioneer of media technology — not just in Canada but around the world. Today, we are transforming ourselves into a modern and agile public service media organization. Technology is the driving force, and we are the team making it happen.

As part of this transformation, Innovation & Delivery is undertaking a large infrastructure project, with a goal to modernize our broadcasting capabilities. The Enterprise Applications Agile Practice team is supporting this program.

This is a hybrid position with a mix of in-office and remote work. Work arrangements will be discussed with hiring managers per departmental guidelines.

Your Role:

The Enterprise Applications Delivery - Agile Practice Team is looking for a Scrum Master with strong organizational and coaching skills and familiarity with Scaled Agile practices to lead squads in our audio and video editing tool replacement project known as Pyramid. This role can be based in our downtown Montreal or Toronto office.

Reporting to the Director, Enterprise Application Delivery, you will guide and coach teams and support the transition to Agile in technical teams involved in this program. You will be responsible for ensuring the squads’ focus and effectiveness, partnering with Project teams and Project Managers to ensure priorities are known, and contribute to metrics and reporting. Leading by example, you will be an agent of change, introducing agile practices that will ensure focus, transparency and collaboration in your teams. You will also collaborate with other Scrum Masters to support Enterprise Applications in their Agile Transformation

How will you make an impact?

As Scrum Master, you will:

Scaled Delivery & Squad Coaching

• Guide and coach multiple multidisciplinary Squads to implement Scaled Agile practices and principles to deliver high-quality digital/media products.
• Facilitate team-level events (Sprint Planning, Daily Scrum, Backlog Refinement, Sprint Reviews, and Retrospectives) ensuring continuous alignment with product vision and sprint goals.
• Maintain team focus, flow, and predictability while embedding rigorous quality standards (100% Definition of Done).
• Build a trusting, safe, and transparent environment focused on continuous improvement, autonomy, and open problem-solving.

Scaled Alignment & Product Operating Model Integration

• Actively participate in program-level orchestration and scaled alignment events (such as PI Planning, Program Syncs, and Cross-Team Demos).
• Partner closely with Product Owners, Tech Leads, Architects, and Agile Delivery Leads to ensure backlog readiness, dependency mapping, and clear priority execution.
• Support the organizational transition from traditional project delivery to a product-led operating model, navigating hybrid environments smoothly when required.
• Identify, surface, and resolve daily impediments and cross-team dependencies, escalating systemic blockers through program governance when needed.

Execution & Operationalization of the Product Transformation Approach

• Drive the successful implementation and adoption of the enterprise Product Operating Model by guiding teams through their core transformation steps:
  • Transformation Intent: Align teams and stakeholders on shared business and operational outcomes.
  • Ecosystem Diagnosis & Product Design: Identify flow bottlenecks, dependencies, and value stream friction points.
  • MVP Operating Model Activation: Enable essential agile and product management practices across squads and governance layers.
  • Gap Analysis & Prioritization: Assess current team maturity against target practices and prioritize capability gaps based on value and readiness.
  • Roadmap Execution: Translate prioritized improvement areas into actionable, wave-based transformation increments.
  • Continuous Adaptation: Track adoption metrics, measure progress, and continuously evolve team ways of working.
• Act as a proactive agent of change, breaking down operational silos and fostering a shared product culture across business and technology domains.
• Leverage delivery metrics, visual management boards, and transparent reporting to track agile maturity progression and team performance.

Enablement & Peer Support across the Agile Practice

• Support, coach, and mentor other Scrum Masters across the enterprise practice, facilitating knowledge sharing, community alignment, and elevating overall scaled agile maturity.
• Collaborate within the Agile & Transformation practice to foster consistency in tooling, team working agreements, and scaled delivery standards.
• Contribute to the continuous refinement, evolution, and local enablement of the organization’s Agile Playbook and transformation practices.

Perks you can look forward to:

• Four weeks of vacation per year.
• Work from home opportunities.
• Competitive total rewards package.
• Opportunities to work with cutting edge technology.
• Opportunities for continued learning and professional development - including access to e-learning services, customized courses and certification opportunities.
• Opportunities to become a member of our Employee Resource Groups.
• A creative and dynamic work environment, where your ideas and contributions can be heard, valued and respected.
• A supportive management team committed to upholding the highest standards of diversity and inclusivity.

What you bring to our team

Minimum Requirements

• Bachelor’s degree in computer science or related field.
• Minimum of 5 years of experience in large projects, with 3 years in a Scrum Master/Coach role.
• Deep knowledge of agile practices, frameworks, and techniques, including Scaled Agile.
• Good knowledge of broadcast concepts and conversion projects are an asset.
• Experience with agile planning and development tools (e.g. JIRA, Confluence).
• Ability to lead and coach bilingual/remote teams.
• Scrum Certification is an asset.
• Bilingualism (English and French) is a requirement.

Desired Skills

• Strong communication skills (both written and oral). 
• Excellent team player with strong interpersonal skills. 
• Good general knowledge and intellectual curiosity (acquire and develop new knowledge and skills).
• Familiarity with current trends and industry best practices.
• Self starter with strong ability to lead through influence.
• Analytical mind and open-minded approach to problem solving.
• Creative and Innovative.
• Ability to multitask and deal with concurrent and/or conflicting priorities.

Candidates may be subject to skills and knowledge testing.
 

We thank all applicants for their interest, but only candidates selected for an interview will be contacted.

As part of our recruitment process, candidates who advance to the next

step will be asked to complete a background check. This includes:  

• A mandatory Criminal record check. 

• Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to [email protected].
 
You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest. In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.

Primary Location:

1000, Rue Papineau, Montreal, Quebec, H2K 0C2

Number of Openings:

1

Work Schedule:

Full time