Cyber Security Analyst II

 Req Id: 431777

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day. 

We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.

Summary

We are seeking a highly motivated Cyber Security Analyst II to join Bell’s Network team and play a key role in protecting and supporting our world-class broadband fibre and wireless networks. In this role, you will manage and support security operations, applications, processes, and technologies that enable the delivery of managed security services across secure operating environments. You will work closely with internal teams and customers to ensure operational excellence, meet contractual security requirements, respond to security incidents, and contribute to forensic investigations and restoration activities when needed.

This position requires a strong understanding of cybersecurity operations, customer-focused service delivery, and the ability to support a 24/7 security environment through on-call participation.

Key Responsibilities

• Manage the daily customer requests for changes to their security infrastructure.
• Prepare changes for security devices such as firewalls, intrusion detection and prevention systems, identity access management etc.
• Participate in new customer integration projects and services and prepare implementations.
• Reviews and interprets security alerts and provide diagnostics in the management of incidents to support clients.
• Depending on the nature of the security threat, assess and develop mitigation measures to ensure that appropriate treatment is applied, and ensure that customers are informed.
• Take proactive measures to manage all perimeter security equipment or associated components which may be interrupted or affected as a result of threats or vulnerabilities.
• Configure, install, manage and maintain security devices and provide general information and recommendations on security best practices.
• Develop documentation associated with maintenance releases and keep them updated.
• Observe security management best practices.

Critical Qualifications

• Completion of University or College program in Computer Science; or 5 years of equivalent industry experience in the information systems field.
• Demonstrated experience designing, implementing, and troubleshooting security solutions including authentication, authorization, encryption and audit capabilities as part of an overall system design.
• Practical experience recognized in the implementation, daily management and troubleshooting firewalls from multiple vendors.
• Proven experience in the daily management and troubleshooting of intrusion detection and prevention systems (IPS).
• Experience in troubleshooting security solutions including authentication capabilities, authorization, and encryption as well as securing devices access.
• Experience translating complex and ambiguous problems into actionable components.
• Ability to work on multiple clients and multiple technologies.
• Be able to work under pressure (required during incidents).
• Good communication skills, writing and presentations. Self starter with excellent organization and interpersonal skills.
• Excellent communication skills in both English and French (written and spoken).

Preferred Qualifications

• Hands-on security certifications from major vendors.
• Experience working with the following security management consoles of Checkpoint, Juniper, Cisco, Tufin, Fortinet, Mc Afee, Arcsight etc.
• Knowledge of offensive and defensive security operational tactics.
• Understanding of NIST, ISO 27001, ITIL, SAS70 (or 5970) and/or other compliance frameworks.
• Knowledge of security information events management (SIEM).

Adequate knowledge of French is required for positions in Quebec. 

Additional Information:

Position Type: Management 
Job Status: Regular - Full Time 
Job Location: Canada : Ontario : Toronto || Canada : New Brunswick : Fredericton || Canada : New Brunswick : Saint John || Canada : Nova Scotia : Halifax || Canada : Ontario : Ottawa 
Work Arrangement: Hybrid 
Application Deadline: 10/02/2026 

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week.  Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role.  Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners. 

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [email protected] to make arrangements.If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page  for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, ON, Toronto

Bell, one of Canada's Top 100 Employers.