Product Owner - SAP Reporting and Analytics

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

At Air Canada, we are passionate about building great product experiences that help our customers travel the world.  As we continue to grow the company into a global champion, product management and IT is playing a leading role in all aspects of our customer’s journey.  As a part of that growth, we are not only investing in what we build and how we build it, but the culture we are building around it as well.

Air Canada seeks a highly motivated, detail orientated product owner to join the Air Canada IT team.  As a Product Owner within the SAP Reporting & Analytics team, you will promote agile ways of working and continuous improvement across product and business teams. You will establish operational excellence across our key tools including SAP Business Data Cloud, SAP Datasphere, SAP Analytics Cloud and S/4HANA Analytics. You will build strong relationships with business partners, serving as a trusted resource for SAP Reporting & Analytics queries. Your role will include delivering timely insights and business case analyses to leadership, ensuring impact on business and product issues are effectively communicated.

The Product Owner acts as the bridge between business needs and technical delivery, application support, implementation partners and vendors to ensure that across reporting, analytics, data products, and planning capabilities are achieved while supporting our wider modernization of the enterprise planning and reporting landscape. The role requires strong stakeholder management, the ability to translate complex operational workflows into clear product requirements, and a commitment to continuous improvement in how teams deliver value. The successful individual must be skilled at product ownership, data platforms and delivery leadership while having a passion for the travel industry and must be comfortable working in a high-paced, high-energy, collaborative environment with a focus on a adoption, governance and continuous improvement.  

Responsibilities:

• Provide advice, support and quality assurance on key objects including tables, views, models, stories and integrations within the SAP Reporting & Analytics landscape
• Partner with business stakeholders to understand requirements, the planning and reporting cycle and identify opportunities for digital solutions that improve efficiency and user experience.
• Drive initiatives which increase adoption and drive continuous improvement
• Translate business processes and operational workflows into actionable user stories and clear acceptance criteria for development teams.
• Support the Product Manager in executing the SAP Business Data Cloud (BDC) roadmap and championing best practice architecture principles
• Identify opportunities to modernize the reporting and planning landscape, take ownership and responsibility for the product backlog, ensuring features and improvements are clearly defined, prioritized, and aligned with business goals.
• Manage and prioritize backlog items, enhancements, incidents and service requests
• Collaborate closely with other teams including AMS partner, implementation partner and vendors to ensure prevention, time management and resolution of production issues
• Monitor and improve data quality across reporting solutions. Collaborate with governance teams to build and maintain trusted and reusable data assets, data security, access management and compliance requirements

Qualifications

• Bachelor’s degree in Business, Technology, Computer Science, Analytics, Finance or a related field.
• 3+ years of experience in SAP analytics, reporting, or data platforms primarily focused on SAP Business Data Cloud (BDC), SAP Datasphere or SAP Analytics Cloud (SAC)
• Experience in data & analytics including data integration, data modelling and transformation, data warehousing concepts and reporting solutions
• Skilled product ownership experience such as business analysis, digital product delivery, solution lead or Consulting
• SAP certification in SAP Business Data Cloud, SAP Analytics Cloud or SAP Datasphere is considered a plus
• Strong ability to translate business requirements into technical specifications and user stories.
• Experience working with Agile development teams and managing product backlogs.
• Excellent communication and stakeholder management skills.
• Strong organizational and prioritization abilities in a fast-paced environment.
• Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.
• Airline or travel industry experience (Commercial, Loyalty, Operations, Cargo, Call Center) is considered a plus.

Conditions of Employment:

Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.