Multinational process administrator with Spanish and English language

The role is responsible for managing the whole insurance policy lifecycle - policy creation, renewal, amendments, and cancellation. In addition, part of the responsibilities will be certain related administrative tasks – issuance of insurance certificates, replying to queries, system and documents maintenance etc.

The role is back-office with no direct interaction with end customers. However, in certain cases there will be written communication with the respective country teams and/or the insurance brokers.
Previous insurance experience is not required, as extensive internal trainings ensure we internally build and develop a next generation of insurance experts.

Spirit of the role:

•    Working with a specific internal software system for data processing and storing.
•    Active written communication with brokers and colleagues from other offices.
•    Fostering a culture of cooperation between team members to ensure high professional standards and positive atmosphere.
Main responsibilities:
•    Ensure that all documents (policies, invoices, instructions, etc.) are issued and send as per the agreed quality standards and service levels.
•    Validate the accuracy of data and documents in line with company`s internal policies and the local legal framework.
•    Provide administrative support to all related teams in the Multinational segment.
•    Proactively engage with/respond to local client’s/broker’s queries.
•    Execute policy and premium bookings, documents archiving, and dispatching of the documentation pack to clients/brokers.
•    Updating and maintaining local and Multinational systems, tools and documentation.
•    Fostering a culture of cooperation between team members and internal and external stakeholders to ensure high professional standards and positive atmosphere.

What will make you stand out:

•    Very good knowledge of English language – B2-C1.
•    Very good knowledge of Spanish language – B2-C1.
•    Computer literacy and experience with MS Office.
•    Attention to details with focus on punctuality when working with documentation.
•    Ability to prioritize own tasks effectively.
•    Skills on communicating in professional manner, incl. in written, within a large multi-cultural environment. 
•    Team-work capabilities – knowledge sharing, providing/seeking guidance and feedback, peer support.
•    Previous experience in an administrative position will be considered an advantage.

Just a part of the reasons to bring your career here:

•    25 days annual holiday
•    Opportunities for career progression
•    Hybrid Workplace
•    Flexible benefit program
•    Home office equipment
•    Options to buy Accenture's shares
•    Luxury health & dental insurance; Life insurance
•    Food vouchers
•    Multisport cards
•    Employee assistance program
•    Bonuses for special occasions
•    Free language courses

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.