At a glance
Pay shows the low (10th percentile) to high (90th percentile) Canada-wide wages for Other administrative services managers, from Job Bank (2023–2024), as yearly amounts for full-time work. Pay varies by province, city and experience. See wages by region on Job Bank
Before you post
Answer these questions first. They shape the title, the pay you offer and who applies.
Which operations do they own?
Operations means very different things in a clinic, a warehouse and a software company. List the teams, processes and budgets this person will be accountable for before you write the posting.
Do they manage people?
If they'll lead supervisors or a team, look for real people-management experience, not just project coordination. If they won't, the title Operations Lead or Coordinator may fit better and attract the right level.
What should change in their first year?
Pick two or three outcomes, such as cutting order errors or opening a second location. Clear goals help you compare candidates and give the new hire a focus.
Job description template
Log in to copyCopy this into the job form and change the parts in brackets.
Operations Manager
About the role
We're looking for an Operations Manager to make our day-to-day run smoothly as we grow. You'll own our core processes, lead the people who run them, and track the numbers that show where we can do better.
What you'll do
- Run and improve the processes behind daily operations, from scheduling to quality checks
- Lead and coach team leads and staff, including hiring and performance reviews
- Own the operating budget and report on costs and key performance indicators
- Work with suppliers and partners and negotiate contracts
- Make sure the business meets health and safety and other regulatory requirements
What you bring
- 5+ years in operations, including at least 2 years managing people
- A track record of improving a process and measuring the result
- Comfort building and managing a budget
- Strong spreadsheet skills and experience with business software
- Clear written and spoken communication
Nice to have
- Experience in our industry
- Lean, Six Sigma or project management training
Languages: French and English — [how each language is used, and the level needed for speaking, reading and writing].
Pay: [$ – $ per year or hour]. Location: [city, province] — [on-site / hybrid / remote].
Hiring bilingual talent
Every job on Bilingo requires at least two languages. Here's how to hire a bilingual Operations Manager who can really work in both.
Say how each language is used
"Bilingual" is too vague. Describe the real tasks, for example "serve clients by phone in French and English" or "write reports in English and present them in French", and the level you need for speaking, reading and writing.
Test languages the way the job uses them
Self-ratings aren't reliable. Hold part of the interview in each language, and add a short task the job really needs, such as answering a client email or a role-played call. Use the same test for every candidate.
Recognize the skill in pay
Bilingual people can usually choose between many offers. Many employers pay a bilingual premium or place bilingual roles higher in the pay range. Show it in the posting.
Hiring in Quebec?
French comes first. If the job also needs English or another language, the Charter of the French language requires you to show why the duties need it, and to say so in the posting.
Where to find bilingual candidates
- Bilingo: every candidate here is looking for a bilingual job, and the language requirement is on every posting
- French immersion and French-language programs at Canadian colleges and universities, including bilingual campuses in Ontario and New Brunswick
- Francophone community and newcomer organizations across Canada
- Cities where bilingual workers are concentrated, such as Montreal, Ottawa–Gatineau and Moncton
Where to find candidates
- Bilingo Canada's job board for bilingual jobs. Post for free, set the languages the job needs, and reach candidates who are looking for exactly that. They apply with a complete profile and résumé. Post a job
- LinkedInMost experienced operations managers in Canada keep a LinkedIn profile, and you can search by industry and city.
- Referrals from your networkAsk your accountant, suppliers and board for names; senior operators are often hired through people who've worked with them.
- Industry associationsTrade and industry associations in your sector often run job boards and events where operations leaders spend time.
- Job Bank The Government of Canada's free job board. If you plan to hire a temporary foreign worker, advertising here is usually part of the Labour Market Impact Assessment (LMIA) process.
Interview questions
Ask every candidate the same core questions so you can compare answers fairly.
- Tell me about a process you redesigned. What did you measure before and after?
- How do you decide what to fix first when several things are breaking at once?
- Describe a time you had to tell your team about a decision they didn't agree with.
- Walk me through how you build and track an operating budget.
- Which numbers would you look at in your first week here, and why?
30/60/90-day plan
Share this plan on the first day so your new hire knows what success looks like.
First 30 days
- Meet every team lead and key supplier
- Map the current processes and where they break
- Review last year's budget and key numbers
Days 31–60
- Agree on two or three improvement priorities with leadership
- Set up a weekly report on the key numbers
- Start one quick-win improvement
Days 61–90
- Deliver the first improvement and share the results
- Present a plan for the rest of the year
- Hold first one-on-ones and goals with direct reports
Hiring rules in Canada
Employment law in Canada is mostly provincial, so the rules depend on where the job is. These are the ones that most often affect a job posting and hiring process.
Put the pay in the posting
- British Columbia — since November 1, 2023, every employer (except federally regulated ones) must include the expected pay or pay range in publicly advertised job postings. Vague terms like "competitive" or "up to" don't count.
- Prince Edward Island — since June 1, 2022, publicly advertised job postings must include the expected pay or pay range.
- Ontario — for postings made on or after January 1, 2026 by employers with 25 or more employees, the posting must include the expected pay or a range no wider than $50,000 a year (unless pay goes above $200,000).
- Newfoundland and Labrador — its Pay Equity and Pay Transparency Act includes pay ranges in job postings and a ban on asking about pay history; check whether it applies to your organization yet.
Even where it isn't required, postings with a pay range get more and better-matched applicants. Add it in the salary fields of the Bilingo job form.
Ontario: more posting rules from 2026
Ontario employers with 25 or more employees must also:
- Say in the posting whether AI is used to screen, assess or select applicants
- Say whether the posting is for an existing vacancy
- Not ask for Canadian experience in the posting or application form
- Tell interviewed applicants whether a hiring decision has been made within 45 days of their last interview
- Keep copies of postings and those notices for 3 years
Quebec: French first
Under the Charter of the French language, job postings in Quebec must be available in French, at the same time and with similar reach as any other language version. If the job requires a language other than French, such as English, you must be able to show why the duties need it, and say so in the posting.
Hire without discrimination
Human rights laws in every province and territory (and the Canadian Human Rights Act for federally regulated employers) ban discrimination on grounds such as age, sex, gender identity, race, religion, disability, and family or marital status. Only list requirements the job truly needs, ask every candidate job-related questions, and offer accommodation in the hiring process when asked.
Protect applicants' personal information
Privacy laws, including PIPEDA and the private-sector privacy laws of Alberta, British Columbia and Quebec, apply to the CVs and information you collect. Only ask for what you need to make a hiring decision, store it securely, and don't keep it longer than you need. Get consent before checking references or doing background checks.
Check the right to work
Before someone starts, confirm they can work in Canada and get their Social Insurance Number (SIN) for payroll. Hiring a foreign national usually needs a work permit, and often a Labour Market Impact Assessment (LMIA) from Employment and Social Development Canada.
This is general information based on official government sources, checked on October 3, 2026. It isn't legal advice; check the rules for your province or territory, or ask an employment lawyer. Ontario · British Columbia · Job Bank
Ready to make an offer? Use our employment contract templates, with a language requirements clause.
Related hiring guides
Hire your Operations Manager on Bilingo
Posting is free. Add the languages and pay range, and your job reaches bilingual job seekers across Canada.
