Customer Support Specialist - Bilingual (French)

Customer Support Specialist - Bilingual

(English / French)

Pay from $35 to $40 per hour with significant growth and earning potential!

Toronto Branch

3333 James Snow Parkway, Milton, ON L9T 8L1

Fast, friendly and customer focused. As a Uline Bilingual Customer Support Specialist, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.

Full-Time Hours: Monday - Friday, 9:30 AM to 6 PM.

Why Customer Service at Uline?

• Learn: In-depth training helps you sharpen communication and problem-solving skills.
  
  
• Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.
  
  
• Connect: Build strong relationships in our collaborative in-person setting with regular team events.
  
  

Position Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
  
  
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
  
  
• Build business relationships with customers over phone, email and chat.
  
  
• Understand customer needs and recommend Uline's best solutions.
  
  
• Help customers navigate Uline's website and online ordering.
  
  

Minimum Requirements

• High school diploma or equivalent. Bachelor's degree preferred.
  
  
• Excellent problem-solving, listening and communication skills.
  
  
• Prior customer service experience is a plus, but if you are eager to learn, we will train you!
  
  
• Bilingual (English / French) - fluent in both verbal and written forms.
  
  

Benefits

• Company-paid extended health coverage and RRSP with 6% employer match that starts day one!
  
  
• Multiple bonus programs.
  
  
• Paid holidays and generous paid time off.
  
  
• Tuition Assistance Program that covers professional continuing education.
  
  

Employee Perks

• On-site café, outdoor patio and first-class fitness center.
  
  
• Monthly employee-appreciation events.
  
  
• Opportunities for community involvement.
  
  
• Best-in-class, clean, modern facilities.
  
  

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.

Uline is a drug-free workplace. All positions are on-site.

Uline is an Equal Opportunity Employer

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Our employees make the difference and we are committed to offering exceptional benefits and perks!  Explore Uline.jobs to learn more!