Account Manager, Franchise Global Delivery Partnerships

About the Role

The Global Delivery Partnerships team is looking for a sharp, highly-motivated individual to join our team which manages the largest global relationships in the restaurant vertical, such as Starbucks, RBI, McDonald’s, Subway & Yum! Brands.

Sales at Uber means navigating ambiguity, earning trust fast, and solving problems that don’t come with a script. It’s not about pushing a product — it’s about building long-term partnerships in a fast-changing environment. As a Franchisee Account Manager, you will manage our most influential franchise merchant relationships for the largest QSR brands globally. You’ll need to make smart decisions with imperfect information — and own them. If you’re resilient, resourceful, and energized by the messy reality of doing big things — this is where you’ll grow.

What You’ll Do

• Build and grow long-term partnerships by leading day-to-day interactions with key decision-makers within your managed book of franchise groups
• Navigate ambiguity, shifting priorities, and internal complexity to unlock value for clients and for Uber
• Increase product adoption and secure marketing investment by clearly communicating the value of our products with a lens of creativity to differentiate our offerings
• Scale success by identifying key operational opportunities within your managed book and developing clear strategies to drive positive change
• Collaborate across operations, marketing, product, and legal to be the voice of the customer, resolve blockers, and deliver solutions that scale
• Bring your analytical A-game by developing analyses to understand trends, provide meaningful insights, and track the impact of initiatives against our growth goals
• Stay resilient through difficult partner conversations and internal roadblocks, ensuring nothing gets missed while consistently finding new ways to contribute to our partnerships
• Lead recurring business reviews to highlight progress, address remaining opportunities, and ensure we are hitting targets for net acquisition and trip growth

Basic Qualifications

• 3+ years of experience in account management, consultative sales, digital media, or business development
  
  
• Experience using data and insights to inform strategy, influence stakeholders, and measure impact
  
  
• Proficiency in Salesforce and Excel
  
  
• Bachelor’s degree or equivalent experience
  
  

Preferred Qualifications

• Experience managing/working with enterprise partnerships, franchise organizations, or global brands
  
  
• Background in QSR, restaurant advertising, or third-party marketplaces
  
  
• Demonstrated systems thinking and the ability to work well in highly ambiguous environments
  
  
• Excellent negotiation, forecasting, and cross-functional collaboration abilities
  
  
• Bilingual (French) is a plus
  
  

For Canada-based roles: Uber may use artificial intelligence (AI) tools to support parts of our recruiting process; however, Uber employees make the ultimate selection and hiring decisions. This advertisement relates to a current, existing vacancy.

For Canada-based roles: The total on-target earnings (OTE) range for this position is: USD $141,429 - $157,143. The OTE includes a base salary range of CAD$99,000 per year - CAD$110,000 per year and an annualized cash variable incentive target range of $42,429 - $47,143.

You will be eligible to participate in Uber's bonus program, and may be offered sales bonuses & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://jobs.uber.com/en/benefits.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [email protected].