Communications Specialist

Position Type:

Permanent

If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place.

As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.

The Opportunity:

The Communications Specialist plays a vital role in supporting the department, clients, providers and plan members by providing clear, timely, transparent, and up-to-date information and communication regarding the New Brunswick (NB) Drug Plans, policies, procedures, and strategic objectives. This role contributes to the development and implementation of all communication plans and special projects to advance priorities within the department and the NB Drug Plans, working collaboratively with the Government of New Brunswick. The ideal candidate has expertise in working within a team to create and finalize communications materials and messaging for various audiences and modalities.

In this role you can work out of our Moncton NB office in a hybrid capacity, or remotely throughout NB. You will be required to travel to Moncton, NB for internal meetings and quarterly/ad-hoc to Fredericton, NB for client meetings.

Key Responsibilities:

• Lead policy research, development/management and updates as well as the implementation of policy direction.
  
  
• working in collaboration with the client.
  
  
• Achieve and maintain a comprehensive understanding of the NB Drug Plans, including client objectives, and communications needs.
  
  
• Contribute to the creation and implementation of communication plans to support daily operations and projects.
  
  
• Provide input on all internal written communications supporting the NB Drug Plans, including training materials and other team-based materials.
  
  
• Support in-person and/or all-hands sessions and needed communications within Medavie Blue Cross and externally in collaboration with the government customer.
  
  
• Act as the final approval point for editing materials within and external facing on behalf of NB Drug Plans. Oversee, write, and edit content for department and external communications, including emails, speaking remarks & scripts for employee events, presentations/materials for management meetings, website updates, announcements, key business updates, etc.
  
  
• Manage communications processes and planning with the leadership team, including change management needs and involvement with larger projects or initiatives that result in substantial new materials or significant changes to current documents.
  
  
• Distill complex information into digestible, engaging, informative pieces for employees (storytelling). Modify writing tone and voice according to the audience.
  
  
• Stay updated on innovations in communications practices, particularly new platforms/digital channels. Demonstrate a strong understanding of change management theory and practice.
  
  

Qualifications:

• Post-secondary education in Communications, Public Relations, or a related field.
  
  
• Minimum of 2 years of related experience, working with Government is preferred.
  
  
• Proven experience in policy development is required.
  
  
• Exceptional written communication skills, including editing, proofreading, and attention to detail.
  
  
• Ability to handle highly confidential and sensitive subjects/issues professionally.
  
  
• Solid time management skills, with the ability to balance multiple priorities and meet tight deadlines.
  
  
• Strong interpersonal and relationship-building skills with an ability to work with multi-stakeholder teams in a fast-paced environment.
  
  
• Self-starter and problem-solver who works well independently and as part of a geographically dispersed, virtual team.
  
  
• Understanding of best practices to communicate across a diverse, hybrid employee base. Advanced skills with MS Word, Excel, PowerPoint, Teams, Webex, and SharePoint. Aptitude for technology.
  
  

Language Requirement: Must be fluent in English (spoken and written). Bilingualism (English & French) is an asset.

Security Clearance Requirement: In conjunction with our contract with the Federal Government, you will be required to have Reliability Status Clearance (Enhanced Level B).  This includes Fingerprinting, Criminal Record Check, Credit Check and you must have resided in Canada for at least 5 years and hold Permanent Resident or Citizenship Status.

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We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs.  We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

If you experience any technical issues throughout the application process, please email: [email protected].