Parts Planning & Forecasting Analyst - EN/KR Bilingual

Job Description

Posted Tuesday, August 26, 2025 at 12:00 AM

At LG, innovation is the foundation of everything we do. We make products and services that make lives better, easier, and happier through increased functionality and fun. Put simply, we make “Life Good” – from home appliances, consumer electronics and vehicle components to business innovations in digital signage, air conditioning and solar. The Parts, Planning & Forecasting Analyst is responsible for key areas as analysis, documentation, quality, coordination and other occasional duties to support the delivery of departmental and organizational wide objectives as well as providing support on process improvement and IT system issues to the teams within the department (Purchasing, Warehouse, Inventory, Sales and Returns). PRINCIPAL RESPONSIBILITIES: Analysis:Review all Parts related data from various sources (ERP, EDW, SPM, etc.):

• Responsible for analyzing, finding root causes for key performance indexes that are performing below goals (i.e. back-order rate, inventory turnover, excess & obsolete stock, etc.)
• Responsible for analyzing Inbound/Outbound logistics data

 Inventory Control:Management of inventory costs and turnover:

• Maintain optimum parts inventory level by placing calculated purchase orders on time
• Excess and obsolete management and write-offs
• Responsible for bi-annual inventory counts, count logistics and count sheets as well as overall count progress

 Documentation:Process all expenses & customs invoices for inbound and outbound shipments:

• Match all brokerage invoices with shipment waybills for payment to freight providers
• Process all import requests for service parts
• Process all parts receiving paperwork (receiving lists)
• PDP & LCD RMA process documentation and management
• Warehouse supply expenses
• Additional logistics expenses

 Quality:Contact factories via email, IM, or phone to report and resolve:

• Factory shipment damage
• Factory short shipments
• Factory wrong shipments
• All other shipment issues from our factories before receiving at the warehouse

 Coordination:Arrange and coordinate all parts logistics and transportation requirements:

• Coordinate and attend conference calls with LG service parts factories
• Encourage and monitor supply chain activities at the factory level
• Manage HS codes and other customs requirements

 Other Occasional Duties:

• Translation: Translates emails and handles calls in Korean
• Analysis: Create reports for Korean Head Office as well as LG Canada service parts department when requested.  
• Parts pricing analysis and implementation
• Smart Parts Tool: update daily, monitor and find improvements
• Review Parts Department processes/procedures and plan for improvements
• Responsible for providing management reports on a regular basis (ex. daily back-order rate, weekly, monthly, quarterly business review meetings, etc.)
• Provide support on IT system issues to other groups in Parts Department by acting as liaison with IT Dept.
• Support other various groups with analysis of parts-business-related subjects upon their request
• Coordinate and build Parts Department Business Plan (Budget)
• Other duties as assigned

 KNOWLEDGE, SKILLS, AND ABILITIES:

• Full fluency in Korean and English is required 
• Minimum college or university in a Supply Chain, Business or other related field
• 1-5 years of forecasting and planning experience
• 2+ years in Logistics Supply Chain Management
• ERP Experience (SAP, PeopleSoft, or Oracle)
• Experience within Home Appliance, Home Electronics, HVAC sales space is an asset
• Advanced skill level in Microsoft Excel, and general working knowledge of Microsoft PowerPoint and Word
• Strong organizational skills, self-motivated with the ability to multitask
• Excellent time management skills, accuracy, and attention to detail

 Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. The organization offers an attractive compensation package that encompasses a competitive salary and excellent benefits. Conditions of Employment:It is the candidate’s sole responsibility to obtain any work permits/visas or other authorizations which may be required to legally work in Canada prior to commencing employment. Equal Opportunity Employer:LG Electronics Canada, Inc. is strongly committed to diversity and inclusion and aims to create a healthy, accessible, and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. LG Electronics Canada, Inc., will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform LG’s Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes. LG Electronics Canada, Inc. thanks all candidates for their interest, however, only those selected to continue in the process will be contacted.