Behavioural Scientist (Bilingual)

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.


Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

Do you have a keen interest in how people behave and make decisions? Are you an expert at infusing organizations with behavioral insights? Are you looking to improve the lives of millions of Canadians? We've got the perfect opportunity for you! As a Behavioural Scientist, you will integrate behavioral science into our product and service design practices, optimizing for business and user outcomes.

What you’ll do here:

• Leverage behavioural science concepts to achieve our business goals, identify new opportunities, and find innovative ways to deliver exceptional experiences. 
  
  
• Apply behavioural science to all aspects of projects, including statistical testing, data modeling and final report and presentations. 
  
  
• Develop intervention strategies and produce tangible solutions in collaboration with design and marketing teams. 
  
  
• Produce in-house behavioural models to help understand and influence customer behaviours. 
  
  
• Execute user research, with strong focus on quantitative methods, including randomized controlled trials.  
  
  
• Apply statistical analysis and interpret data to generate actionable insights related to business outcomes, customer needs and patterns of behaviours. 
  
  
• Maintain deep familiarity with academic literature, emerging trends, and recent achievements in Behavioural Science to develop new hypotheses. 
  
  
• Work closely with different teams to produce recommendations and inform solutions.  
  
  
• Promote and infuse behavioural science across the organization. 
  
  

What you bring to the table:

• Master’s or PhD strongly preferred in Psychology and its subdisciplines such as cognitive, organizational & industrial, or social psychology, in Behavioural Economics, Human Factors/Human Computer Interaction or related field. 
  
  
• Minimum 3-years experience in a similar role. 
  
  
• Ability to communicate highly specialized information in an understandable manner. 
  
  
• Expertise in quantitative research methods, including statistical analysis. 
  
  
• Proficiency in data analysis using relevant tools (e.g. SPSS, R, Python and Excel). 
  
  
• Bilingualism is required considering the necessity to interact on a regular basis with English-speaking and French-speaking colleagues across the country.
  
  

You are:

• Analytical, curious and creative. 
  
  
• A team player who thrives in a collaborative environment and can provide and receive constructive feedback. 
  
  
• Proactive, comfortable working within a self-directed culture and navigating ambiguity. 
  
  
• An effective communicator, engaging presenter and compelling storyteller. 
  
  
• Comfortable with interacting at different levels in the organization, from peers to senior management. 
  
  

What we offer
 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team: 

• A financial rewards program that recognizes your success 
  
  
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased 
  
  
• An extensive flex pension and benefits package, with access to virtual healthcare 
  
  
• Flexible work arrangements 
  
  
• Possibility to purchase up to 5 extra days off per year 
  
  
• An annual wellness account that promotes an active and healthy lifestyle 
  
  
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues 
  
  
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs 
  
  
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
  
  
• Inspiring leaders and colleagues who will lift you up and help you grow 
  
  
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique. 
  
  

We are an equal opportunity employer


At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.


We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.


As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.


We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.


If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.


If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.