Bilingual People Services Coordinator

Job Description:

Who We Are:

We are a Canadian owned and operated retailer (and proud of it!), with a strong commitment to the community, and over 60 years of success. If you are looking for a challenging and dynamic career, Giant Tiger may be right for you. We believe in opportunities for growth & development, teamwork, and engagement.

Workplace Arrangements: 

This role will follow a remote schedule. Applicants for this role can expect to work from home with quarterly meetings at our Ottawa Head Office, on Walkley Road for an 8-5 schedule. There will be weekend coverage required on an as-needed basis.

What Giant Tiger Brings:

• Work Your Way! Hybrid work arrangement;
  
  
• Annual Profit-Sharing Program
  
  
• Health/Dental/Vision Benefits as of day 1
  
  
• Store Discount
  
  
• Parental Top Up Program
  
  
• Employee Tuition Reimbursement Program;
  
  
• Bursary Program for children of employees;
  
  
• Onsite Perks: Free parking; Public Transit accessible; 24/7 access to onsite gym; full-service cafeteria
  
  

What You'll Be Doing

• Support employees regarding HR-related questions or issues, including benefits, payroll, HR policies, and general inquiries. 
  
  
• Accurately execute HR transactions related to employee life cycle events such as new hires, promotions, transfers, leaves of absence, terminations, and other employee changes in Workday.
  
  
• Prepare and review standard HR reports, track key HR metrics, and analyze data to support decision-making and continuous process improvements.
  
  
• Assist with identifying ongoing improvement and streamlining opportunities of HR systems, processes, and workflows.
  
  
• Research and share employment and labour law updates and industry best practices with the HR team.
  
  

What You'll Bring

• Postsecondary Education in Human Resources, Business Administration, or a related field 
  
  
• Bilingualism in English and French
  
  
• 1-2 years of customer service experience
  
  
• Excellent organizational and time management skills 
  
  
• Ability to effectively communicate in a positive way 
  
  
• Proven problem solver; ability to understand and diagnose the root cause of a problem and then identify and execute the correct solution  
  
  
• Responsive and effective communicator; responds promptly and with accurate and clear information to customer inquiries and requests
  
  
• Previous experience using and HRIS, such as Workday
  
  

Assets You May Have

• Previous experience utilizing a case management software
  
  

Travel Requirements

• Occasional travel to Ottawa

Universal accountabilities for employees are:

• Working with full commitment on work assigned by Manager

• Working effectively as required by level of role

• Giving Manager best advice

• Staying within Giant Tiger policies and values

Job Requisition:

JR129739

Giant Tiger is an equal opportunity employer and is committed to fair employment practices. 

Are you interested in this position but don’t yet meet all the criteria? We want you to apply anyway! 

During our recruitment process we are looking for an incumbent that will not only learn and grow in the role, but also contribute to our diverse, equal and inclusive culture. 

If you require accommodation during your pursuit of a role at Giant Tiger please contact [email protected].