Consultant, Learning Technology and Innovation

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a Consultant, Learning Technology & Innovation (LTI) you will partner with internal and external stakeholders (including senior leadership), to translate business requirements into scalable data models, automated workflows, and reporting solutions. Working closely with the Learning Operations Leadership team, you will help build and maintain a trusted enterprise learning data foundation and drive the technology and automation behind CIBC’s Learning Strategy and the SBU’s strategic priorities.

At CIBC we enable the work environment most optimal for you to thrive in your role.  You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.  Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you’ll succeed

• Data modelling & integration – Design and maintain enterprise data models, reconcile and connect fragmented data sources, and build a single trusted view to power reporting and decision-making.
• Automation & solution building – Engineer automated workflows and solutions across the Microsoft Power Platform to eliminate manual effort and scale operational execution.
• Analytics & reporting – Build dashboards, KPIs, and self-serve reporting views that shift the team from static reporting to insight-driven decision-making.
• Technical consulting – Conduct needs assessments to identify critical technical requirements and determine the optimal data and automation architecture.
• Continuous improvement – Support the execution of the CIBC Learning Strategy by identifying and championing new technologies, automation, and AI.

Who you are

• You’re technically deep. You can demonstrate hands-on experience across Microsoft 365 and the Power Platform; SharePoint, Power Automate, Power Apps, Power BI, and Excel (including Power Query); to automate workflows and integrate data across systems.
• You think in data. You’re comfortable with data models, reconciliation, matching logic, metadata and taxonomy, and turning fragmented information into a single source of truth.
• You act like an owner. You thrive when you’re empowered to take the lead, go above and beyond, and deliver results.
• You are a problem solver. You enjoy investigating complex problems and making sense of information to find innovative, scalable solutions.
• Values matter to you. You bring your real self to work, and you live our values – trust, teamwork and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 33rd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Automation, Business Operations, Change Management, Communication, Computer Programming, Data Analytics, Deliverables Management, Innovation, Long Term Planning, Microsoft Excel, Needs Assessment, People Management, Problem Solving, Storyboards, Training and Development