Senior Advisor, Community Engagement (Telework/Hybrid)

Position Title:

Senior Advisor, Community Engagement (Telework/Hybrid)

Status of Employment:

Contractee Long-Term (Fixed Term)

Position Language Requirement:

English, French

Language Skills:

English (Reading - C - Advanced), English (Speaking - C - Advanced), English (Writing - C - Advanced), French (Reading - C - Advanced), French (Speaking - C - Advanced), French (Writing - C - Advanced)

Work at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. 
 
Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

Unposting Date:

2026-08-06 11:59 PM

This is a one-year contract.

This role is a hybrid work arrangement. Work schedule to be discussed with the Hiring Manager according to the guidelines defined by the department.

As Senior Advisor, Community Engagement, you will lead the development and execution of CBC/Radio-Canada’s collaborative strategy to reach and serve newcomers and other important communities in Canada. You are a strategic thinker who also executes at the day-to-day level. The role supports the Senior Director, Business and Strategic Planning.

You’re collaborative, influential, and able to work independently while valuing collective success. You understand public service media (PSM) and its role in society. This role involves developing partnerships and ongoing reciprocal relationships with external organizations and works together with senior leaders across the corporation.

Your near-term objective will be to facilitate a meaningful engagement process involving both external stakeholders and internal CBC/Radio-Canada departments focused on newcomers to Canada. From those shared insights, you will deliver a comprehensive set of recommendations. Ultimately, you are responsible for leading the ongoing execution of a resulting plan, ensuring it aligns with the key pillars of our overall corporate strategy and strengthens existing strategies across the corporation:

Canada is evolving through immigration and as a national cultural institution, we are committed to refining our offerings to better serve these diverse communities. We want each newcomer to feel at home, informed, and entertained by content that reflects their realities and aspirations. (CBC, Here for Canada, 2025-2030)

Depending on the success of this initiative, there is potential to adapt this framework to engage and serve other communities.

What you will do:

• Develop an understanding of the realities of newcomers to Canada
• Build relationships, and continually liaise, with external partners (e.g. newcomer agencies, partners, organizations, other public service media)
• Explore potential opportunities through the use of market research, interviews and input from external partners and internal departments
• Develop and implement strategies and tactics to create meaningful engagement and connection with newcomers
• Continually evolve the strategy based on the changing needs of these communities and the partners who serve them, focusing on mutual growth
• Monitor macro activities, trends and research related to newcomers and other important communities
• Ensure effective tracking of daily activities and broader project progress to facilitate ad-hoc reporting and long-term planning
• Work closely with senior leadership in Corporate Development
• Build relationships, and continually liaise, with internal CBC and Radio-Canada senior executives
• Maintain visibility on all current and past community initiatives across both CBC and Radio-Canada, ensuring institutional alignment and shared learning
• Develop best practices that can be shared across the Corporation
• As required, prepare and present relevant materials to the Corporate Development Team, Senior Executive Team, Board of Directors, and other key internal stakeholders
• As required, act as a representative of CBC/Radio-Canada to various meetings to advance the Corporation’s public service priorities
• Manage the operating budget

We are looking for a candidate with the following:

• 5–7 years of relevant experience in strategy development, relationship management, project management, marketing, and/or public service media
• Experience working with newcomers to Canada is considered a strong asset
• Relevant lived experience is highly valued and considered an asset for this role
• Full proficiency in English and French (reading, writing, and oral)
• Experience in relationship management and liaising with third parties
• Ability to translate complex information into clear, actionable plans
• Exceptional organizational, logistical, and planning skills
• Ability to organize, set agendas, manage, and lead meetings (in-person and virtual settings)
• Highly skilled in the preparation and presentation of communications and meeting materials (including information decks)
• Ability to negotiate with and present to senior leaders
• Comfortable working with quantitative and qualitative research materials
• Comfortable working with legal documents
• Comfortable working with budgets
• Understanding of the Canadian media landscape and the unique position of CBC/Radio-Canada
• High emotional intelligence and the ability to work independently and effectively across diverse components and departments

Candidates may be subject to skills and knowledge testing.
 

We thank all applicants for their interest, but only candidates selected for an interview will be contacted.

As part of our recruitment process, candidates who advance to the next

step will be asked to complete a background check. This includes:  

• A mandatory Criminal record check. 

• Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to [email protected].
 
You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest. In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.

Primary Location:

Broadcast Centre 205 Wellington St. W., Toronto, Ontario, M5V 3G7

Number of Openings:

1

Work Schedule:

Full time