Renewal/Underwriting Assistant (London, ON, CA)

Permanent Full Time 

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The Group Underwriting department is responsible for assessing the risk and making decisions associated with the sale of an employer benefits plan, amendments to that plan and the annual renewal of the plan.  And, at times, provide annual financial reports to clients about their plan.

The Underwriting Assistant supports Group Underwriters and Analysts primarily with manual rate calculations at renewal and amendment requests, plus maintains premium rates on Canada Life billing systems.  Manual rates are the first step in plan pricing and from which risk is determined.

We will provide successful candidates with a potential career path to move career levels and roles within the department.

What you will do

• Review employee data received from the Plan Sponsor for reasonableness and accuracy then manipulate it for import into the ARC tool. 
• Calculate manual rates for each renewal and perform analysis on the change in a group’s manual rate year over year.
• On demand manual rate calculations to respond to Plan Sponsor queries on proposed plan changes.  Need to be able to interpret the request and offer alternatives for providing pricing if ARC cannot handle.
• Update billing systems when renewal rates are sold and update MIS tool.
• Assist with preparing monthly/quarterly/annual scheduled reporting.
• Monitor the Support Team Mailbox – where on demand requests and sold renewal confirmations are sent by Underwriters.
• Respond to inquiries from the field
• All other related duties as applicable

What you will bring

• You have post-secondary or an equivalent combination of education and experience.
• You are curious and inquisitive.  You love math!
• You get energized when you work in partnership with team members and many internal business areas, and you do this with your excellent interpersonal skills.
• You are highly proficient with Excel and easily learn new tools and applications.
• Your verbal and written communication skills are both effective and efficient.
• French bilingualism is an asset.
• You are driven with an ability to meet tight deadlines, work under pressure, and prioritize multiple tasks and shifting priorities.
• You are a critical thinker who can problem-solve and make good decisions when working with incomplete information.
• You understand what it means to put the customer first.  That is, put the customer at the center of what we do.
• You have a thirst for knowledge.  Hence you have a willingness to work towards a GBA or full CEBS designation under the CEBS program.
• Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada  website.  The cost of submitting these checks will be covered by Canada Life. 

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The base salary for this position is between $34,900 - $49,800 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life 

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.  

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you! 

What we offer:  

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member: 

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement. 

• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being. 

• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.  

• Financial Security: Company-matching pension plan, share ownership program and additional investment options. 

• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!  
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.  

Learn more about Canada Life.  

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact  [email protected]. All information provided will be handled in accordance with applicable laws and Canada Life policies.  

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted. 

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