Senior Operations Resiliency Analyst (Ottawa (Downtown), ON, CA)

Senior Operations Resiliency Analyst

Take a central role

The Bank of Canada has a vision to be a leading central bank—dynamic, engaged and trusted—committed to a better Canada. No other employer in the country offers you the unique opportunity to work at the very center of Canada’s economy, in an organization with significant impact on the economic and financial well-being of all Canadians. You will be challenged, energized and motivated to excel in our environment. 

Building on the principles that have always guided us – excellence, integrity and respect – we strive to be forward-looking and innovative, to welcome people with diverse perspectives and talents, and to earn trust by living up to our commitments and by clearly explaining the intent of our policies and actions.  

With our defined-benefit pension plan, benefits, and high flexibility for work life balance - find out more about why we are annually ranked as one of Canada's top employers:  Working Here - Bank of Canada

Find out more about the next steps in our Recruitment process. 

About the position
Reporting to the Director, Facilities, Crisis Management and Continuity, the successful candidate will help strengthen the Bank’s operational resilience and continuity of operations capabilities in an increasingly complex and evolving risk environment.

This role supports the execution of the Bank’s enterprise-wide resilience and continuity program and focuses on planning, coordinating, and validating continuity capabilities across the organization to ensure critical business services can be sustained through disruption.  

What you will do:  

You will play a key role in translating resilience strategies into action—designing and delivering exercises, testing Continuity of Operations Plans (COOP), and collaborating with stakeholders to ensure recovery strategies are practical, effective, and ready to be executed when needed. 

More specifically, you would be responsible to:

• Advance resilience strategy execution: Execute initiatives aligned to the operational resilience roadmap, including scenario testing and validation of recovery capabilities for critical services.
• Plan and deliver continuity exercises: Lead the end-to-end planning, coordination, facilitation, and evaluation of tabletop exercises, simulations, and COOP validation activities across the Bank.
• Validate continuity and recovery plans: Support the testing of COOPs and recovery strategies to ensure they are actionable, aligned to business needs, and effective under disruption scenarios.
• Drive continuous improvement: Identify gaps, risks, and lessons learned from exercises, tests, and incidents; maintain action logs; and support follow-up activities to strengthen continuity and resilience practices.
• Develop resilience artifacts: Produce and maintain key deliverables such as exercise plans, facilitation materials, after-action reports, risk and issue logs, and status reporting.
• Support reporting and governance: Contribute to resilience reporting for senior management and enterprise risk committees through analysis and preparation of program updates. 
   

 
What you need to succeed 
You are a collaborative and analytical professional who works effectively across teams to coordinate activities, facilitate sessions, and deliver tangible outputs. You can turn plans into actionable steps and ensure follow-through.

• Strong communication skills, with the ability to facilitate discussions and clearly document outcomes.
• Solid understanding of operational resilience and business continuity concepts, with a focus on practical application.
• Experience planning and coordinating tabletop exercises, simulations, or testing activities.
• Strong organizational and coordination skills, with the ability to manage multiple activities and stakeholders.
• Ability to translate requirements into structured plans, materials, and deliverables.
• Experience developing continuity documentation, exercise materials, and after-action reporting.
• Working knowledge of project management principles to support delivery of initiatives.

Nice-to-have

• Experience supporting enterprise-level resilience, continuity, or emergency management programs.
• Experience in exercise design, facilitation, and lessons learned tracking.
• Familiarity with large, complex organizational environments and cross-functional coordination.

Education and Experience
Your education and experience demonstrate the competencies required for the role. We are seeking candidates with a relevant academic background and 7+ years of experience in operational resilience, continuity, or related fields.

Innovative Mindset
We value candidates who demonstrate adaptability, curiosity, and a willingness to learn new technologies, including AI and digital tools. We seek individuals who can think critically about data, question existing processes, and find ways to simplify our work while embracing change and new ways of doing things. 

Language requirement
The Bank’s work environment is conducive to the use of both of Canada’s official languages - English and French.  The position language requirement is Level 5 (Fully Functional).  If a qualified candidate who meets the language requirement of the position is not found, a qualified candidate who does not meet the language requirement may be considered. Training may be provided to help reach the required level.  Both bilingual and unilingual candidates are encouraged to apply. 

What you need to know

• Priority will be given to Canadian citizens and permanent residents
• Security level required: Be eligible to obtain Secret 
• Relocation assistance may be provided, if required
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

Hybrid Work Model
The Bank offers work arrangements that provide employees with flexibility, enable high-performing teams, and support an excellent workplace culture. Most employees can telework from home for a portion of each month as part of the Bank’s hybrid work model, and they are expected on site at the Bank location a minimum of 12 days per month to help build connections between colleagues. You must live in Canada, and within reasonable commuting distance of the office. 

What you can expect from us
This is a great opportunity to join a leading organization and be part of a high-performing team. We offer a competitive compensation and benefits package designed to meet your needs at every stage of your life and career. For more information on key benefits please visit A great deal to consider. 

• Salaries are based on qualifications and experience and typically range from $111,055 to $130,650 (job grade 17)
• The Bank offers an incentive for successfully meeting expectations at  7 to 10% of your base salary. The Bank offers additional performance pay (5%) for those who exceed expectations. Exceptional performers who far exceed expectations may be eligible for higher performance pay.
• Flexible and comprehensive benefits so you can choose the level of health, dental disability and life and/or accident insurance coverage that meets your needs
• Extra vacation days (up to five each year) that you can purchase to add to your vacation entitlement
• Indexed, defined-benefit pension

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.