Service & Interaction Design Analyst

Job Description

Accenture is a leading solutions and services company that helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 786,000 people, our proprietary assets and platforms, and deep ecosystem relationships. Our strategy is to be the reinvention partner of choice for our clients and to be the most client-focused, AI-enabled, great place to work in the world. Through our Reinvention Services we bring together our capabilities across strategy, consulting, technology, operations, Song and Industry X with our deep industry expertise to create and deliver solutions and services for our clients. Our purpose is to deliver on the promise of technology and human ingenuity, and we measure our success by the 360° value we create for all our stakeholders. Visit us at accenture.com

We are looking for a Service & Interaction Design Analyst to join our Experience Design team and help create meaningful, user-centered digital experiences.

In this role, you will collaborate with designers, researchers, developers, and business stakeholders to design intuitive digital products and services. You will contribute throughout the design process, from research and ideation to wireframes, prototypes, and interaction design, ensuring that solutions meet both user needs and business objectives.

This position is ideal for professionals who are passionate about User Experience, Interaction Design, and solving complex challenges through human-centered design.

Key Responsibilities

• Support the design of user-centered digital experiences across web and mobile platforms.
• Create user journeys, sitemaps, interaction flows, wireframes, and interactive prototypes.
• Collaborate with Design Leads and cross-functional teams throughout the design lifecycle.
• Participate in design discovery, research, ideation, and usability testing activities.
• Translate user and business requirements into intuitive design solutions.
• Prepare and communicate design concepts and recommendations to stakeholders.
• Contribute to interaction design, information architecture, and customer journey mapping.
• Ensure consistency with UX best practices, accessibility standards, and modern design principles.
• Collaborate closely with research, content, visual design, and development teams to deliver high-quality digital experiences.

Qualifications

• 1–4 years of experience in User Experience (UX), User Interface (UI), Interaction Design, or related digital product design roles.
• Strong experience creating wireframes, user flows, prototypes, and interaction designs.
• Advanced proficiency in Figma.
• Understanding of UX methodologies, Design Thinking, Agile, and user-centered design principles.
• Experience collaborating with multidisciplinary teams.
• Strong communication and presentation skills.
• Fluent English and Spanish.

Preferred Qualifications

• Background in Graphic Design, Interaction Design, Product Design, Service Design, Industrial Design, User Research, or related disciplines.
• Experience designing responsive web and mobile experiences.
• Knowledge of accessibility standards and current digital design trends.
• Familiarity with iOS Human Interface Guidelines and Material Design.
• Interest or experience in Design Research, Behavioral Science, Product Design, Sustainability, or Cloud Design.

Skills for Success

• User Experience Design
• Interaction Design
• User Interface Design
• Figma
• Wireframing & Prototyping
• Design Thinking
• Customer Journey Mapping
• Problem Solving
• Collaboration
• Communication

Join us and help shape innovative digital experiences by combining creativity, human-centered design, and technology to solve real business challenges.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

 Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, militaryveteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicablelaw. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.